1. Introduction & Scope
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our website, and tells you about your privacy rights. We are committed to protecting your personal privacy while accessing our digital orthopaedic resources.
2. Personal Data We Collect
We collect personal data (such as name, email address, and phone number) that you voluntarily provide through our contact, appointment booking, or second opinion inquiry forms. This is essential for coordinating appointments and checking clinical histories.
3. How We Use Your Information
The information we collect is used strictly to respond to your medical inquiries, schedule OPD consultations, review diagnostic scans, and coordinate post-operative physiotherapy plans. Your data is handled with care and is never sold or shared with third-party marketers.
4. Confidentiality & Medical Ethics
Any medical records, MRI scans, X-rays, or case histories shared with our team are handled under strict confidentiality protocols in compliance with professional medical ethics and healthcare standards. We ensure secure digital channels for patient records.
5. Web Cookies & Analytical Telemetry
We utilize basic cookies and analytical tools to measure website performance, user engagement, and traffic sources. This help us optimize page load speed and improve user experience. No personal tracking or target advertisements are performed.
6. Data Retention Policies
We retain your contact inquiries and clinical records only for as long as necessary to fulfill the medical consulting purposes outlined in this policy or to comply with statutory legal requirements. If you do not register at our clinics, inquiry data is periodically purged.
7. Your Rights & Data Access
Patients have the right to request access to the personal information we hold about them, request corrections to incorrect phone numbers or details, or ask for the deletion of their online inquiry history. You can contact our team to exercise these rights.
8. Updates to this Policy & Contact Information
We may update this Privacy Policy from time to time to align with legal guidelines or clinic operations. We advise reviewing this page periodically for updates. For privacy inquiries, please contact our administrative desk at privacy@drvikrantsinharoy.com.